FluentFlow answers the calls your crew cannot.
A managed AI receptionist for home-service companies — it answers 24/7, triages emergencies, books jobs, and logs every lead.
Meet Ava, your after-hours dispatcher.
Ava is FluentFlow's AI phone agent. When the live demo is enabled, she can answer questions about your service area, gather job details, and show how an after-hours customer call feels.
This is the same call layer we configure for clients. The scripts, booking rules, escalation logic, and integrations are customized for your operation.
From missed call to booked job — automatically.
Your best jobs call after hours and during the rush, exactly when no one can pick up. Ava answers the moment the phone rings and carries the call all the way to a booked, logged job.
Answers & triages
Ava picks up on the first ring, 24/7. She finds out what's wrong, how urgent it is, and who's calling, so a no-heat emergency is handled differently than a routine tune-up.
Books or escalates
Routine work goes straight onto your calendar. Urgent or high-value calls are routed to the right person on your team in real time, before the caller moves on.
Logs & reports
Every call is captured with notes, outcome, and a summary sent to your team, so nothing slips and dispatch starts the day organized instead of buried in voicemails.
Built for service businesses where the phone is the front door.
FluentFlow is strongest when callers need answers, scheduling, and routing before a human can reach the desk. HVAC is the flagship build.
The flagship workflow is made for HVAC operators.
Peak season makes the phone unpredictable. FluentFlow answers while your team is on installs, maintenance calls, or emergency repairs. It asks the right questions, separates urgent from routine, and books the work your calendar can actually hold.
- No-heat, no-cool, water leak, tune-up, install, and estimate follow-up paths
- Books repairs, installs, and maintenance onto your real calendar
- Syncs notes, caller details, and outcomes into your CRM or dispatch board
Leak, clog, outage, and safety calls captured and routed with the details your dispatcher needs.
Tenant and vendor requests logged into clean tickets overnight, instead of a pile of morning voicemails.
Consults, treatment questions, and reschedules booked around the clock — with reminders that cut no-shows.
What you get with a FluentFlow build.
A done-for-you AI phone agent, built around your call flow, tested on real scenarios, and managed after launch. No technical setup on your end.
What's included
- A custom AI phone agent trained on your services, offers, and rules
- Booking & escalation logic wired to your calendar and team
- Dispatch & CRM sync — ServiceTitan, Housecall Pro, Jobber, GoHighLevel, HubSpot, Google Calendar
- Real-scenario testing before you ever go live
- Ongoing managed review — we tune it from real calls
Timeline
Pricing is shared on your discovery call, scoped to your call volume and the tools you already use.
Map My Call FlowQuestions owners ask before they start.
Most callers can't. Ava uses the latest voice technology — natural pacing, real pauses, and the ability to handle interruptions and back-and-forth, just like a trained receptionist. The best way to judge is to hear it, so we run a live call on your discovery call and let you decide.
Ava knows her limits. You set the rules for when she should hand off — emergencies, high-value jobs, or anything unusual — and she transfers the caller to the right person on your team in real time. No one gets stuck in a loop.
No. This is done-for-you. We map your call flow, build the agent, connect your tools, test it, and manage it after launch. You don't configure anything — your only job is telling us how your business handles calls.
Yes. Ava answers on your existing number and connects to the tools you already run — ServiceTitan, Housecall Pro, Jobber, GoHighLevel, HubSpot, Google Calendar, and more. If your system has an API, we can connect it.
Yes — that's the whole point of the demo. Try the live Ava demo on this page, and we'll run a call tailored to your business on your free discovery call. You decide it's good enough before anything is built.
Most builds go live in 2 to 3 weeks. It starts with a free discovery call to map your call flow and edge cases. After that we just need access to your systems and any scripts or FAQs you want Ava to use — we handle the rest.
You own it outright — the build is a one-time investment with no lock-in. Ongoing managed review (monitoring, monthly tuning, and updates as your business changes) is optional and month-to-month, so you're never tied in.